À propos
La Winstub de l'Ile est un établissement de type restaurant, situé à Ostwald. Cet établissement est noté 4,0/5 sur 38 avis et propose Terrasse et Sur place.
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Avis clients (38)
Basé sur 38 avis
Répartition des notes
Mots-clés fréquents
patrick allgeyer
28 septembre 2024
Good food. Portions a bit small (set menu at €34). Sauerkraut for one person at €26 served on a plate with only one potato cut into quarters. An extra charge for potatoes 😭... I won't be going back. Thankfully, the service was impeccable.
Stéphanie ZOUATINE
18 septembre 2024
The meal was good, but... We had purchased gift vouchers for a birthday. The vouchers were dated September 17, 2022, and we had reserved them for a meal in the gourmet restaurant. They were therefore valid until September 16, 2024. We paid €112 per person for a prestige menu: Aperitif, starter, fish, meat, cheese, dessert, with wine pairing. It was also specified that we had two choices per course. We weren't told anything about this when we made the reservation. Upon arrival, we were seated in the Winstub (a traditional Alsatian restaurant), and, intrigued, we asked why. We were told that the gourmet restaurant had closed. Okay, fine, but they could have at least let us know beforehand. However, they reassured us that the service would be the same. We were served a meal with two starters: smoked trout, then a soft-boiled egg, followed by a beef course, then a plate with three pieces of cheese that were practically fighting each other (nothing refined), and finally dessert with coffee. There were no choices available, and we weren't offered a fish course, and I can't say that being served two starters made up for it. We asked if they could offer some kind of compensation for the difference in service, but they completely denied it. I am very disappointed with this experience and will definitely give this restaurant bad publicity. The fact that basic service is no longer available isn't the issue, but it seems reasonable to offer a suitable alternative, especially when you see on their website that the three-course menu at the Winstub costs €36. So, we would have spent €66 per person on wine alone—oh yes, and let's not forget the soft-boiled egg! In short, I don't even understand how they can convince themselves that this is normal. I should add that the starter arrived just as we were starting our aperitifs, and the meal was quite quick. We should have eaten slowly and left some food on our plates so the courses wouldn't be served too quickly and we'd have time to finish our drinks. The setting is still pleasant and the staff are friendly, but that doesn't make up for the management's lack of consideration. There are so many good restaurants, both fine dining and otherwise, in Alsace where we could have eaten much better for that price. One thing is for sure: I won't be going back.
rudolfo
24 mai 2024
I ate the evening menu here twice as a hotel guest: excellent at an incredible price. Exceptional: fantastic staff!!! Extraordinary!! Compliments to the kitchen and the service!!
Adina Pavel
9 décembre 2023
Just one word: exceptional 🙂
Julie ETIENNE
26 octobre 2023
There's a real lack of red meat options; only one meat dish is available: ribeye steak for €39. The waiter, who was clearly a trainee, was friendly.
Voir les 15 autres avis
Chantal Kehlhoffner
31 août 2023
A very nice establishment, excellent service in every respect.
Aelin
16 août 2023
I ordered a steak here, and it was the absolute worst steak I have ever had in my life. It was so tough that you could not even chew it. Absolutely disgusting.
Kostas K
29 juillet 2023
Benjamin Borel
3 juin 2023
Tobias Rainhart
29 mai 2023
Slayx Ytb
19 mai 2023
Urek Mazino
17 mai 2023
M Krel
16 mai 2023
Authentic setting, tasty food, but an average customer experience. An order of beef tartare arrived prepared at the same time as the other dishes on the table. A quick trip back and forth with fries that only arrived at the end of the meal. In the end, a plate with one beef tartare and a few spaetzle. Clearly, neither the kitchen nor the wait staff were bothered by sending this plate without even a bit of green salad. For 24 euros, look elsewhere.
Daniel Keysers
29 avril 2023
Claire D
26 avril 2023
The exceptional setting so close to Strasbourg is well worth the trip. Easily accessible by bike, it's located along the Forts Trail towards Illkirch. There's parking, walks, and attractions nearby, including a treetop adventure course and fitness trail. The food was inconsistent, depending on the dishes chosen. It's a bit of a shame that the expected level of quality wasn't quite reached. However, the advice on food and wine pairings was good, professional, and attentive to the customers. Overall, the friendly service is clearly still in training, but there's plenty of room for improvement. A pleasant, relaxed experience, if not a gourmet one.
Remy Kaiser
6 janvier 2023
Hello, When choosing our meal, I asked the waiter how the snail casserole was presented. He gave a very vague answer, which led us to believe it was prepared in the traditional way. So we ordered a different starter. To our great surprise, when we saw the casserole at our neighbors' house, it wasn't at all what the waiter had described. I had ordered the pâté en croûte, but unfortunately, it was very cold and tasteless. In addition, the salad wasn't very fresh. There's definitely room for improvement.
Philippe Rauscher
13 août 2022
A wonderful evening at the Winstub du Château de l'Île today. Thank you to Melissa for her cheerful disposition and excellent service. Not forgetting her charming smile 😃 😃 😃.
Thomas Raulet
15 mai 2022
Birthday meal. Beautiful restaurant, attentive servers, lovely green outdoor setting. Thank you again!
Daniel Spokoinyi
25 février 2022
Very authentic and delicious. The service was very friendly and the food was great!
Astro Pap's
25 février 2022
We received a particularly warm welcome; the staff were very friendly throughout our lunch! However, things got a bit more complicated during the meal. The wine we ordered with the starter arrived at the very end of the course... The starter itself was delicious. Unfortunately, the sauerkraut wasn't to my taste :( cabbage and potato). The wine was very good! The chocolate bar for dessert was fantastic. There was a communication issue with the team who forgot our wine at the entrance. I would have appreciated a small gesture, as drinking it after finishing the appetizer is pointless. The bread... just a small piece of bread, wasn't great :( On my way home, I also noticed an error in the bill. For all these reasons that spoiled my overall impression, I'm giving it 3 stars. The setting was lovely. However, I won't be returning and I wouldn't recommend it, as I left feeling a bit disappointed. Correcting these few errors wouldn't have taken much, especially since the desire to serve the customer well was evident! Thanks to Noah, who was fantastic!
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+33388668500Équipements
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Données vérifiées le 30 juillet 2026
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